Privacy Policy
Effective Date: 15 April 2026

At Paintiva, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products, including Magnetic Paints, Magnetic Putty, Blackboard Chalk Paint, Greenboard Paint, and Multi-Color Chalk Paints.

1. Information We Collect

We may collect the following types of information:
         
 a) Personal Information
                 
                  A. Full Name
                  B. Email Address
                  C. Phone Number
                  D. Billing and Shipping Address
                  E. Payment Details (processed securely via third-party gateways)

b) Non-Personal Information
                 
                  A. IP Address
                  B. Browser Type and Version
                  C. Device Information
                  D. Website usage data (pages visited, time spent, etc.)

2. How We Use Your Information
We use your information for the following purposes:
To process and deliver your orders
To communicate order updates and customer support
To send promotional emails, offers, and newsletters (you can opt-out anytime)
To improve our website performance, products, and user experience
To comply with legal and regulatory requirements

3. Sharing Your Information
We do not sell or rent your personal information.
We may share your data with trusted third parties such as:
Payment gateway providers
Shipping and logistics partners
IT and website service providers
For international orders, information may be shared with logistics and customs authorities as required.

4. Data Security
We implement appropriate technical and organizational security measures to protect your personal data.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
Enhance user experience
Analyze website traffic
Remember user preferences
You can control or disable cookies through your browser settings.

6. International Data Transfers
As we serve customers globally, your information may be transferred and processed outside your country.
By using our website, you consent to such data transfers in accordance with this policy.

7. Your Rights
Depending on your location, you may have the right to:
Access and review your personal data
Request correction or updates
Request deletion of your data (subject to legal obligations)
Opt-out of marketing communications at any time

8. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external sites.

9. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.

10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
Phone: +91 8208435886
Email: business@paintivapaints.com